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Platform

  Operating System Windows
  Web server IIS
  Application server Com Plus/MTS
  Database SQL Server
  Client Windows/Browser
  Communication HTTP
  PDA Pocket PC 2002
  MAP ESRI Map Object
  Optimization ILOG
 
     
 

Sizing

Architecture is built for large number of clients/service orders
  Number of clients - Unlimited
  Number of resources - Unlimited
  Number of service orders - Unlimited
  Number of users - Unlimited
 
     
 

Customization

  Customizable work space/Menus/Tool bars
  Customizable reports
  Customizable dialogs
  Customizable result views
  Customizable data in calendar views, Gantt chart views
  Customizable search dialogs
 
     
  Client and Contract Management  
 

Client details

  Client information maintenance
  Multiple addresses for a client
  Client search based on address
  Client search based on customer number
  Client search based on various other criteria
  Create custom search dialogs
  Create custom search results
  Predefined filtered views for easy access to standard filters
  Create custom filter criteria and search results
  Print functions for client information, list
 
     
 

Contract Management

  Unlimited contracts per client
  Validity period for each contract
  Planned and Preventive Maintenance Contracts
  Break/Fix contracts (Ad hoc)
  Service agreements
  Print functions for contract information, list
 
     

Work Order Management

  Work order templates
  Resource Type requirement for each task and sub task
  Effort requirement by resource type
  Repetitive jobs frequency definition
  Temporal Constraint Definition for tasks
  Precedence Constraints among tasks
  Cost Criteria definition for each work order
  Default resource association
  Filtered View of work order templates
  Task break up and Sub tasks definition
  Multiple levels of sub tasks definition
  Print functions for work order templates
 
     
 

Work Order

  Ad hoc(Simple Do Once) work orders with date or event
  User time preferences
  Recurrence on work orders
  Grouped multiple work orders from same client
  Work order groups which require different skill set
  Automatic creation of work orders based on contracts
  Event based work order creation
  Ad hoc work order creation based on templates
  New work order creation by field service personal from PDA
  Work order from clients/resources through internet
  Search for work orders based on client information
  Search for work orders based on date/resource information
  Search for work orders based on state
  Print functions for work orders
  Customizable work orders
  Send work orders automatically via e-mail
  Access to work orders via PDA, Internet
  Automatic dispatch of work orders
 
     
 

Work Order(Tasks) Lists

  View list of work orders by Date range, resources etc.
  Calendar like interface for viewing work orders
  View work orders for a grouped set of resources
  View work orders with daily view
  View work orders with hourly view
  View work orders as Gantt chart
  Show work order details like client, resource, job id in any viewCustomize job details shown in the Gantt view, calendar view and other details
  Customize resource attributes that are shown in the views.
  Zoom views to different resolution on time coordinates
 
     
 

Location management

  Address specification for tasks
  Map coordinates for task locations
  Viewing of job location in MAP
  Find tasks for resources and view them on MAP
  Find tasks for a day/interval and view them on MAP
  View current resource position
  Integration with ESRI map objects
  Multiple layers of shape files
  Viewing, panning and zooming multilayered maps
  GPS tracking
 
     
 

Resource Management

  People as Resources
  Definition of multiple skills for each resource
  Definition of Skill levels for each resource
  Multiple roles for each resource
  Definition of person details
  Person Address and contact information
  Person Calendar management
  Person Price/Rate management
  Person utilization details
  Search for resource based on work order allocation
  Search for resource on name, address, phone etc.
  Search for resource on roles
  Search for resource on skills
  Customizable new search options
  Customizable result set creation
  Maintenance of Teams
 
     
  To find out how we can help you implement KOM7 products to your workforce just click here.  
 
 
 
   
     
 
  Optimate | i Superwise | Optimove
 
 
 
    31, Bawa Road, Abhiramapuram, Chennai 600 018. India Ph: 91-44-499 5510 / 498 1184 Fax: 91-44-499 7741