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PROFESSIONAL SERVICE AUTOMATION

MRO ( Maintenance, Repair and Overhaul)

Not so long ago, the MRO market was handled by the manufacturers themselves especially in high-end industries such as aerospace and aviation. The service arm was viewed more as an expense rather than a source of revenue. Today, that view is no longer in vogue. Companies have recognized that service departments can be turned into profit centers capable of bringing in more revenue than even the manufacturing arm of the organization.

 
  This trend has resulted in the creation of many medium sized companies called 3rd party maintenance providers handling maintenance of complicated equipment like Hydraulic pumps, aircraft engines, and even aircraft.  
     
  The process of Maintenance, Repair, and Overhaul is a complex multi-stage process needing various skill sets, parts and inventory, and information to ensure timely and high quality service.  
     
  OptiMate provides end-to-end support in the area of managing large sized projects, from quotation creation, contract management, service level agreements, through to planning, allocation, and execution.  
     
  With easy planning interfaces and powerful optimization built in, OptiMate increases productivity and predictability of plans and schedules, thereby creating a competitive edge for MROs.  
     
  With OptiMate you can:  
     
 
   Create reusable templates for standard maintenance and overhaul projects
  Create a hierarchy of jobs
  Include Temporal and Precedence constraints between jobs
  Define resource requirements for each job in terms of quantity and effort
  Create multiple plans for each project for what-if analysis and quotes
  Select the best-suited plan for execution
  Automatically allocate resources based on resource requirements
  Produce Job cards for staff
  Collect work completion and status information through PDAs
  Monitor progress continuously
  Manually override job attributes at any time
  Produce rich reports for clients, management, planners.
  Learn from previous executions
  Track resource utilization and expenses
  Produce invoices and costing reports.
 
     
  Refer the download section for detailed feature lists and domain specific scenarios.  
     
 

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