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PROFESSIONAL SERVICE AUTOMATION

Telecom

The telecom industry has become highly competitive especially after government deregulation. In today's scenario no business is complete without instant access to information, resulting in the Internet boom. All this has led to an increase in the requirements for telecom infrastructure. The Telecommunications industry is highly dynamic with the major industry players offering a variety of products and services like higher band width, Satellite communication, IP Telephony, Wireless networks etc. thus increasing the service complexity.

  As a result of this increasing complexity and competitiveness there is an inverse proportion between the increasing customer number and decreasing cost. Telecom companies need to constantly lay new lines and links as well as maintain the existing lines. Laying new lines is a process involving resources at different levels and different kinds of equipment over a period of 1-15 days in order to cover new areas and bring connectivity to more people.
   
  OptiMate provides the telecom industry the following features
 
  Manage all the service requirements in one single interface- be it broadband, Cable, wireless or Satellite communication
  Scheduling both personnel and expensive service equipments to be used in the service process
  Track Project Progress
  Real-time status through Internet or Mobile Devices (PDA , Palm and PocketPC)
  Extensive and customizable Reporting functions
  Seamless integration with existing systems through industry standard interfaces.
   
  You can deliver all applications and data to any mobile device such as palm, phone or laptop on any carrier network. This enables you to deliver mission critical information to your employees when and where they can use it the most. Your field force will be able to provide real time information from the field for immediate and accurate processing. The productivity and capability of your employees will show an immediate enhancement with our solution in place. KOM7 ensures a successful implementation of your mobile business strategy and a return on your investment.
   
  Refer the download section for detailed feature lists and domain specific scenarios.
   
 

To find out how we can help you implement KOM7 products to your workforce just click here.
   
 
  MRO | S/W Project

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