Search
 
 

FIELD SERVICE MANAGEMENT
 
Anytime Anywhere Access

Today's business needs global access to accurate real-time information. Your service organization must be fully optimised to reduce utilization costs, maximize worker productivity and to stay ahead of the competition. To achieve these goals the field engineers have to be empowered to tap into essential service information, anytime… anyplace. Sales professionals require instant access to critical account and product information to get the competitive edge to close deals faster and to meet ever- increasing revenue goals.

 
  KOM7 Technologies has designed mobile solutions that enable anytime, anywhere access to account information. These solutions support a wide variety of mobile platforms including handheld and wireless devices and remote laptop computers.  
     
  Putting critical customer information into the hands of mobile sales professionals provides enterprises with substantial gains in operational efficiency as well as significant incremental revenue through improved customer retention.  
     
 
Benefits of quick-to-deploy service optimisation solutions for field service operations.
   By providing instant access to critical information to sales personnel when they need it most, helps speed up customer response time and increases customer satisfaction.
  The integrated solutions provide for an integrated set of customer-driven best-of-breed practices deployed across sales, marketing, and customer service.
  Increases competitive advantages, top-line revenue growth and bottom-line profitability through better management of information, people, assets and cash flow.
  Enhances responsiveness and efficiency at point of customer contact.
  Increases customer satisfaction through the immediate provision of answers to critical questions on products, pricing, and order status.
  Increased employee satisfaction by streamlining and automating repetitive tasks.
  Allows enterprises to extend any critical field engineering resource to the field guaranteeing an always-connected mobile field force that never misses critical communications.
 
     
  Click here to learn more about how we have implemented these domains to our clients environment.  
     
   
     
 
  Aerospace | Process control systems | Security | School admin system | Hospitality mgmt |
Aged care systems
 
 
    31, Bawa Road, Abhiramapuram, Chennai 600 018. India Ph: 91-44-2499 5510 / 2498 1184 Fax: 91-44-2499 7741