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SUPPORT
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KOM7 Technologies develops
customer-centric software and solutions that allow
organizations to deliver extraordinary customer
relationships and service. Our processes have
been developed to offer the best of breed solutions,
keeping our clients requirements ever in the forefront.
They involve:
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Identify, verify
and document the customer's requirements. |
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Elaborate on the
technological options and make guide our clients
in making the right decisions. |
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Prioritize and
escalate every client's most important concerns. |
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Design and develop
the necessary software, either on-site or off-shore
or a combination of both. |
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Implement it on-site. |
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At KOM7, our support for
our customers doesn't just end with the sale. We're here
to help you with every aspect of implementation-from meeting
your training needs to providing professional services
and consulting according to your organization's special
requirements. We give you technical support for every
question you have or for any problem you encounter. |
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We know that fast, reliable
service delivery is critical and that is why we pride
ourselves in getting your service professionals up-to-speed
on our Web-based optimization solutions as quickly as
possible. We help with every aspect of your implementation--no
matter how detailed. We'll build a solid relationship
with you and provide the following benefits: |
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Train and educate
your service, MIS, and IT personnel. |
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Maintain and support
the system. |
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Provide customized
professional services and consulting. |
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Quickly solve your
technical support requirements, no matter how detailed
or complex. |
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Provide proven
help desk and telephone support. |
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Resolve problems
by high-level conference calls. |
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Make on-site visits
to your facilities whenever necessary. |
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Conduct periodic
checks. |
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In additionKOM7 TEchnologies
maintains a support center that holds software solutions,
frequently asked questions (FAQs), and reported problems
along with their solutions - all of which you can easily
access. You can report software problems, receive phone
and Web-chat responses from trained technical service
specialists, and obtain product information. Our local
support centers can also help you find solutions. If you
have a technical question please contact our Technical
Support department at the phone numbers below. |
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Or
Click
here to email the KOM7 Technologies support center |
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